Cellit Mobile Surveys Tools are the quickest way to solicit instant feedback from your customers regarding your product, service or brand. Mobile phone surveys require nothing more than customers answering questions via standard text messaging, eliminating the need to be on computer to complete a web survey, or spend countless minutes on the phone using an automated system. Cellit’s mobile surveys save time and money.
Benefits to Mobile Surveys
Unlike traditional surveys, Cellit’s mobile survey platform provides the opportunity to send instant incentives in the form of mobile coupons to those who complete the survey on mobile phones. Cellit Studio Mobile Surveys give you the opportunity to customize, collect and connect with your subscribers by:
- Dynamic and custom questioning
- Easier engagement through mobile device surveys
- Collect partial results if the mobile survey is not completed
- On-site touch points for greater immediacy in results
Mobile phone surveys are entirely flexible and customizable, and can be designed to engage participants with additional questions based on particular responses. All customer responses are stored in customized data fields for instant interpretation and may be instantly downloaded in Cellit Studio.
Formats of Mobile Surveys
Cellit mobile device surveys can be captured in a quick and simple way. First design the type of survey you would like to engage in your mobile program. For instance, a customer service survey that will allow your mobile subscribers to answer a questionnaire based upon customer satisfaction. The data is captured through Cellit Studio and in-turn gives you the opportunity to interact with your customers in an effective and personal way.
The possibilities are endless in utilizing mobile survey tools, from running a trivia game with questions dedicated to your business or featuring a text-to-win contest. Mobile surveys are a great solution in the Cellit Studio platform to engage customers within a connected community, effectively creating active participants through mobile coupons and surveys.